Privacy Policy

Effective Date: October 4, 2026

1. Introduction

Next Day Roofing and Gutter Solutions LLC (formerly DURHAM INVESTMENTS AND CONSULTING LLC), doing business as Next Day Roofing and Gutter Solutions (“we,” “us,” or “our”), values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit nextdayroofingsolutions.com, submit a form, send us a text message, or otherwise interact with our services. Please read this policy carefully. By using our website or submitting your information, you agree to the terms described below.

2. Information We Collect

We collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number, including mobile number
• Street address
• Your text messaging consent choices, including the date, time, and form on which you gave them

Automatically Collected Data:

• IP address
• Browser type and device information
• Cookies and similar tracking technologies
• Usage data collected through Google Analytics and Meta (Facebook) Pixel

We do not collect sensitive personal information such as health, financial, or government ID data.

3. How We Collect Information

We collect information in the following ways:

• Through website forms when you request a free estimate, schedule a service, or contact us.
• When you call or text us.
• Through cookies and tracking technologies for analytics and advertising.
• Through the service providers we use to run our business, including our customer relationship management (CRM) and scheduling platform, Google Analytics, and Meta Pixel.

We do not collect information from unrelated third-party sources.

4. How We Use Your Information

Your information may be used to:

• Respond to inquiries and provide free estimates.
• Schedule, confirm, remind you about, and reschedule estimate appointments and projects.
• Improve website functionality and performance.
• Deliver remarketing and retargeting advertisements on platforms like Google and Facebook.
• Send follow-up communications, and send promotional messages only where you have given consent to receive them.
• Automate certain decisions related to lead routing and service scheduling.

5. Sharing and Disclosure of Information

We do not sell, rent, or lease your personal data to third parties. We do not share your data with third parties for their own cross-marketing or promotional purposes.

We may share your information with trusted service providers who perform operational services on our behalf, such as customer relationship management (CRM), scheduling, text and email delivery, internal analytics, customer support, and digital advertising infrastructure. These providers may use your information only to provide those services to us, and they are required to keep it confidential and secure.

Mobile information is never shared for marketing. No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the categories above. This information will not be shared, sold, or disclosed to any third parties or affiliates under any circumstances.

6. Text Messaging (SMS)

• Opt-in and consent: You agree to receive text messages from Next Day Roofing and Gutter Solutions only by checking the SMS consent checkbox on one of our website forms. The checkbox is never pre-checked, and providing your phone number without checking the box does not enroll you in text messages. Consent is not a condition of purchase.
• What we send: Messages about your estimate request, including scheduling, confirming, reminding you about, and rescheduling your free on-site estimate, answers to your questions, and project updates. If you separately opt in to promotional messages, we may also send occasional offers about our roofing, gutter, siding, and exterior lighting services.
• Opt-out and help: You can stop text messages at any time by replying STOP to any message. We will send one final message confirming you have been unsubscribed. For help, reply HELP, email info@nextdayroofingsolutions.com, or call (513) 466-1256.
• Rates and frequency: Message and data rates may apply for any messages sent to you from us or from you to us. Message frequency varies based on your request and scheduling needs.
• Sharing protections: No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes, as set out in Section 5.

Full program terms are in our Terms and Conditions.

7. Data Retention and Security

We retain personal data for up to six (6) months, unless longer retention is required by law or for legitimate business needs, such as keeping records of text messaging consent and opt-outs.

We protect your data using:

• Encryption technologies
• Firewalls
• Restricted access controls

Our website is hosted on secure, reputable third-party platforms.

8. Your Rights and Choices

You have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Opt out of text messages, cookies, marketing emails, and remarketing ads at any time.

To exercise these rights or request more information, please contact us at info@nextdayroofingsolutions.com.

9. Cookies and Tracking Technologies

We use cookies, Meta Pixel, and Google Analytics to measure traffic, improve user experience, and deliver relevant advertisements.

You may disable cookies through your browser settings. Opt-outs for Google and Meta remarketing can be managed at:

• Google Ads Settings
• Facebook Ad Preferences

10. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13 (or 16 where applicable). If we learn that we have inadvertently collected data from a child, we will promptly delete it.

11. Policy Updates

We may update this Privacy Policy periodically to reflect operational or legal changes. Any updates will be posted on this page, and the “Effective Date” above will be revised accordingly.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact:

Next Day Roofing and Gutter Solutions LLC (formerly DURHAM INVESTMENTS AND CONSULTING LLC)
4700 Duke Dr, Mason, OH 45040
Email: info@nextdayroofingsolutions.com
Phone: (513) 466-1256